GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
These General Terms and Conditions are valid for all pages of the website www.carpediembanya.com and for all products and tourist services that can be purchased and paid for from the website. The website is owned by Euroholidays EOOD (merchant), registered under Bulgarian law, entered in the Commercial Register at the Registry Agency with UIC 121867222, with registered address: Sofia 1618, 30 Pushkin Blvd.
By visiting the website and/or ordering products and/or tourist services through it, you agree to the General Terms and Conditions described here.
BOOKING THROUGH THE SITE AND CANCELLATION OF A RESERVATION (CANCELLATION)
The website offers online reservations with payment via the Internet for hotels for which it can guarantee the provision of the accommodation requested by the client. Unless otherwise specified in the booking process for the specific hotel, the client has the right to cancel a reservation no later than 10 calendar days before the date of check-in. In this case, the amount paid for the reservation will be refunded in full.
MERCHANT'S LIABILITY
If the merchant is unable to deliver the ordered items / tourist services, the entire amount paid for them will be refunded to the client. The client will be additionally notified by email of the possible occurrence of such an impossibility.
RETURN OF PAID AMOUNTS
The return of amounts paid via the Internet is carried out solely and exclusively by reverse transaction on the card with which the payment was made, within 5 business days from the date of occurrence of the reason for returning the paid amount.
BANK CARD DATA
The site DOES NOT receive, DOES NOT collect and DOES NOT store the full details of the bank cards used to make online payments. When paying directly with a card through a virtual POS terminal (VPOS), the card details are entered into a secure payment page, which is served by the servers of First Investment Bank AD. The site only receives information about the status of the transaction and partial, insufficient information for making a payment about the card number used.
CONTACT THE MERCHANT
To contact the merchant, you can use the form on the “Contacts” page, email manager@euroholidaysbg.com or phone +359 879 821052.